At Rangoon Stores, we want you to be completely satisfied with your purchase. If for any reason you are not happy with the product you received, we offer a straightforward return policy to ensure a hassle-free experience.

1. Eligibility for Returns

You can return an item under the following conditions:

• The return request is made within 7 days of receiving the product.
• The product must be unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase (receipt or order confirmation) is required for all returns.

2. Non-Returnable Items

Certain items are non-returnable:

• Used or damaged items caused by improper handling.
• Items that are modified, customized, or personalized.
• Clearance, sale, or “final sale” items.

3. How to Initiate a Return

To start a return, please follow these steps:

• Contact us at info@rangoonstores.in or call 097103 97447 within 7 days of receiving your order.
• Provide your order number, a brief explanation of the reason for return, and any relevant photos of the product, especially if it is defective or damaged.
• Our customer service team will review your request and provide further instructions on how to return the item.

4. Return Shipping

You are responsible for the cost of return shipping unless the item received was defective or incorrect.

• We recommend using a trackable shipping service to ensure your return is safely delivered to us.
• All returned items should be securely packaged to prevent any damage during transit.

5. Return Processing

Once your returned product is received and inspected:

• We will notify you by email that we have received your return.
• If the return is approved, we will process the refund or exchange within 7-10 business days.

6. Refunds for Returned Items

Refunds for approved returns will be issued to the original method of payment. Please note:

• Refunds may take 7-10 business days to appear in your account, depending on your bank or card issuer.
• Shipping fees are non-refundable unless the product was defective or incorrect.

7. Exchanges

If you would like to exchange an item:

• Contact us at https://rangoonstores.in to request an exchange for the same product. If the item is unavailable, we will offer a refund or store credit.

8. Damaged or Defective Products

If the item you received is defective, damaged, or incorrect, please contact us immediately at info@rangoonstores.in or 097103 97447. We will arrange for the product to be replaced or refunded at no additional cost.

9. Contact Us

For any questions regarding our return policy or assistance with a return, please contact us at:

Rangoon Stores – The World of Kids' Battery Cars & Bikes

Email: info@rangoonstores.in

Phone:  097103 97447

Address: 49, Prakasam Road, Broadway, Muthialpet, George Town, Chennai, Tamil Nadu 600108

We appreciate your business and strive to ensure every customer is fully satisfied with their purchase from Rangoon Stores.